Course Curriculum

Introduction to the Facilities Management 00:10:00
Space Management for a Workplace 00:10:00
Managing Workplace Services 00:12:00
Human Resource and Contract Management 00:10:00
Team Management 00:10:00
Conflict Management 00:12:00
Lease Purchase and Vendor Management 00:12:00
Health and Safety at Work 00:12:00
Sustainable Facility Management 00:11:00
Maintenance and Repairs 00:12:00
Project Management 00:13:00
Business Development and Succession Planning 00:12:00

Course Overview 

Facilities Management touches almost every part of how a workplace runs, from keeping buildings safe to managing the people and services behind the scenes. Get it wrong, and productivity suffers. Get it right, and a business runs like clockwork.

This Facilities Management Diploma takes you through the full picture, starting with the basics before moving into space planning, workplace services, and how to manage contracts and vendors properly. You’ll also learn how to lead teams, handle conflict calmly, and keep health and safety front of mind at all times.

As the course progresses, you’ll explore facilities that run more sustainably, how maintenance and repairs are planned, and how projects get delivered on time. By the end, you’ll understand what it takes to support business growth and plan ahead for the future, giving you the confidence to manage facilities in almost any setting.

Learning Outcomes

  • Explain the core principles behind managing buildings, spaces and workplace services

  • Organise office layouts and shared spaces to make better use of available room

  • Manage staff, contracts and supplier relationships with confidence

  • Lead a team effectively and resolve workplace conflict in a calm, professional way

  • Apply health and safety standards to keep a workplace secure and compliant

  • Plan maintenance schedules and support more sustainable, efficient facilities

  • Support business growth through better project planning and succession thinking

Your Benefits by Learning with ‘Cambridge Open Academy’

  • Accreditation: Showcase your ability with our accredited Facilities Management Diploma to potential employers.
  • Free Certificate: Get a Free Digital Certificate upon successful completion of the Facilities Management Diploma
  • Flexibility: Learn virtually from anywhere, anytime at your own pace and convenience.
  • Advance Your Career: Upskill to impress your employers and land your dream job or long-awaited promotion.
  • Immediately Applicable Coursework: Keep up with the latest skill trend by putting your skillsets to work.
  • Affordability: Save big with our online Facilities Management Diploma as it not only suits your professional needs but also fits within your budget.
  • Tutor Support: Get tutor support on weekdays, 9-5 am, and our dedicated 24/7 customer support.
  • Lifetime Access: Achieve lifetime access to the top-notch expertly crafted course materials.

Our Specialised Delivery Method:

  • Interactive Learning Materials: The course modules were created using an EdTech industry-recognised tool to keep you engaged at all times. With this tool, you get interactive, engaging and top-notch course contents. In our courses, you can take advantage of features like—
    • Drop Down Menu
    • Drag and Drop
    • Flash Card
    • Label Graphic
    • Timeline View
  • Responsiveness: In light of contemporary mobile and point-of-need learning trends, our courses are designed to be intrinsically dynamic and provide you with the ultimate eLearning solution. These courses will adapt to any gadget without any extra software.
  • Learner Friendly Navigation: Our courses are also quite simple to navigate for any learner. These courses are designed with simplicity and a modern flow that appeals to a wide range of learning audiences, regardless of their technological background and gadgets.
  • Elegant Outline: Our courses are visually appealing, where you can —
    • track your progress on the left-side navigation toolbar.
    • engage in drag-and-drop sorting activities and 
    • use the multiple response question to test your understanding of course topics.

With your newly acquired skills from this course can help you

  • Increase Your Hireability.
  • Make Yourself a Valuable Asset
  • Get Your Long-awaited Promotion.
  • Boost Your Pay-scale
  • Better Your Productivity

Certification:

Once you have successfully completed the Facilities Management Diploma course, you will receive a PDF certificate completely free of cost as a proof of your accomplishment. The hardcopy certificate is also available for the cost of £9.99.

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, International students will have to pay additional fees based on their location.

Who is this course for?

This Facilities Management Diploma course is developed for people who wish to excel in their professional and personal life. Learn from industry leaders and interact with a global network of experts by enrolling in this Facilities Management Diploma course.

Requirements

Enrolling in our Facilities Management Diploma course does not require any prior knowledge or experience. All that is required is an internet-connected gadget and a passion to learn.

Career Path

  • Facilities Manager
    Oversees day-to-day building operations including maintenance, health & safety, vendor management, space utilisation, and compliance for a site or small estate.
    Salary: £35,000 – £55,000 (average £40k–£45k; higher in London up to £50k+)
  • Assistant Facilities Manager / Facilities Coordinator
    Supports facilities operations with maintenance scheduling, supplier coordination, workplace services, and administrative duties.
    Salary: £28,000 – £42,000
  • Senior Facilities Manager
    Leads larger teams or multi-site operations, managing budgets, strategic planning, compliance, and major FM projects.
    Salary: £50,000 – £70,000+
  • Head of Facilities / Estates Manager
    Provides strategic leadership across estates or facilities portfolios (e.g., NHS, universities, corporate organisations), overseeing policy, sustainability, and capital projects.
    Salary: £60,000 – £90,000+ (can exceed £100k in large organisations)
  • Facilities Operations Manager / Contract Manager
    Manages outsourced or in-house FM contracts, ensuring service delivery standards, vendor performance, and operational efficiency across services.
    Salary: £45,000 – £65,000
  • Sustainability / Workplace Manager (Facilities Focus)
    Focuses on ESG goals, energy efficiency, workplace experience, space optimisation, and sustainable building operations.
    Salary: £40,000 – £60,000+

Certification:​

Once you have successfully completed this course, you can order a certificate as proof of your achievement.

A PDF certificate is available for £5.99. You can also request a hardcopy certificate for £9.99.

Delivery of the hardcopy certificate is free within the United Kingdom. For international learners, an additional delivery charge will apply based on the destination country.

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