Course Curriculum

What is Social Housing 00:05:00
Selection and Management of Tenants 00:25:00
Managing Rental Income and Arrears 00:25:00
Maintenance, Safety, and Security of Social Housing 00:22:00
Tenant Participation in Social Housing 00:25:00
Handling Anti-Social Behaviours 00:25:00
Career Prospects of Social Housing Manager 00:24:00

Course Overview

Social Housing Management is one of the most meaningful areas of work in the UK public, housing, and voluntary sectors. Every day, housing officers and managers help individuals and families access safe, affordable homes while ensuring those homes are properly managed, maintained, and supported. With demand for social housing continuing to rise across England, trained professionals are needed to support tenants, manage housing services, and help build safer, stronger communities.

This Social Housing Management course gives you a clear and practical introduction to how social housing works in the UK. You will learn how social housing is defined and allocated, how housing associations, local authorities, registered providers, and social landlords operate, and how tenants are selected and supported. The course also covers tenancy management, rent collection, rent arrears, housing repairs, property maintenance, safety responsibilities, and housing compliance.

Beyond the operational side, this online Social Housing Management training explores tenant participation, tenant engagement, anti-social behaviour, community wellbeing, and professional practice in the housing sector. You will learn how to involve residents in decisions, support vulnerable tenants, manage difficult situations, and contribute to positive neighbourhood management. Whether you are starting a career in housing, formalising existing experience, or aiming for a Housing Officer, Tenancy Officer, Housing Manager, or social landlord support role, this course gives you a credible, job-ready foundation.

Learning Outcomes

By the end of this Social Housing Management course, you will be able to:

  • Explain what social housing is and how it functions within the UK housing sector.
  • Understand the roles of housing associations, local authorities, registered providers, and social landlords.
  • Apply fair tenant selection, housing allocation, and tenancy management practices.
  • Manage rent collection, rent arrears, and tenant support responsibilities professionally.
  • Understand housing repairs, property maintenance, safety, security, and compliance duties.
  • Support tenant participation, engagement, and community wellbeing.
  • Handle anti-social behaviour using appropriate professional and lawful procedures.
  • Recognise career pathways from Housing Officer to senior housing management roles.

Your Benefits by Learning with ‘Cambridge Open Academy’

  • Accreditation: Showcase your ability with our accredited Social Housing Management to potential employers.
  • Free Certificate: Get a Free Digital Certificate upon successful completion of the Social Housing Management
  • Flexibility: Learn virtually from anywhere, anytime at your own pace and convenience.
  • Advance Your Career: Upskill to impress your employers and land your dream job or long-awaited promotion.
  • Immediately Applicable Coursework: Keep up with the latest skill trend by putting your skillsets to work.
  • Affordability: Save big with our online Social Housing Management as it not only suits your professional needs but also fits within your budget.
  • Tutor Support: Get tutor support on weekdays, 9-5 am, and our dedicated 24/7 customer support.
  • Lifetime Access: Achieve lifetime access to the top-notch expertly crafted course materials.

Our Specialised Delivery Method:

  • Interactive Learning Materials: The course modules were created using an EdTech industry-recognised tool to keep you engaged at all times. With this tool, you get interactive, engaging and top-notch course contents. In our courses, you can take advantage of features like—
    • Drop Down Menu
    • Drag and Drop
    • Flash Card
    • Label Graphic
    • Timeline View
  • Responsiveness: In light of contemporary mobile and point-of-need learning trends, our courses are designed to be intrinsically dynamic and provide you with the ultimate eLearning solution. These courses will adapt to any gadget without any extra software.
  • Learner Friendly Navigation: Our courses are also quite simple to navigate for any learner. These courses are designed with simplicity and a modern flow that appeals to a wide range of learning audiences, regardless of their technological background and gadgets.
  • Elegant Outline: Our courses are visually appealing, where you can —
    • track your progress on the left-side navigation toolbar.
    • engage in drag-and-drop sorting activities and 
    • use the multiple response question to test your understanding of course topics.

With your newly acquired skills from this course can help you

  • Increase Your Hireability.
  • Make Yourself a Valuable Asset
  • Get Your Long-awaited Promotion.
  • Boost Your Pay-scale
  • Better Your Productivity

Certification:

Once you have successfully completed the Social Housing Management course, you will receive a PDF certificate completely free of cost as a proof of your accomplishment. The hardcopy certificate is also available for the cost of £9.99.

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, International students will have to pay additional fees based on their location.

Who is this course for?

This Social Housing Management course is developed for people who wish to excel in their professional and personal life. Learn from industry leaders and interact with a global network of experts by enrolling in this Social Housing Management course.

Requirements

Enrolling in our Social Housing Management course does not require any prior knowledge or experience. All that is required is an internet-connected gadget and a passion to learn.

Career Path

  • Housing Officer / Tenancy Officer (Entry-Level)
    Manage day-to-day tenant relationships, handle allocations, rent arrears, anti-social behaviour, and basic tenancy issues in social housing associations or local authorities.
    Salary = £26,000 – £34,000 per year (average around £32,400; higher in London).
  • Housing Management Officer / Senior Housing Officer
    Oversee a portfolio of properties, conduct tenancy reviews, resolve complex tenant issues, ensure compliance with regulations, and support vulnerable residents.
    Salary = £32,000 – £40,000 per year (with experience).
  • Housing Manager / Local Housing Manager
    Lead housing management services for a neighbourhood or scheme, supervise teams, develop policies, and ensure high standards of tenant satisfaction and property compliance.
    Salary = £35,000 – £48,000 per year (average ~£37,000–£54,000 depending on level).
  • Supported Housing / Specialist Housing Officer or Manager
    Work with vulnerable groups (e.g., homeless, elderly, or those with support needs) in specialised accommodation, focusing on move-on support and partnership working.
    Salary = £30,000 – £42,000 per year.
  • Asset Management / Property Services Officer
    Manage the physical condition of housing stock, coordinate repairs, stock condition surveys, and planned maintenance programmes for social landlords.
    Salary = £35,000 – £50,000+ per year.
  • Senior Housing Manager / Head of Housing Management (Progression)
    Provide strategic leadership across housing operations, manage large teams, drive performance, ensure regulatory compliance, and contribute to organisational policy.
    Salary = £45,000 – £65,000+ per year (up to £70k+ for director-level roles).

Certification:​

Once you have successfully completed this course, you can order a certificate as proof of your achievement.

A PDF certificate is available for £5.99. You can also request a hardcopy certificate for £9.99.

Delivery of the hardcopy certificate is free within the United Kingdom. For international learners, an additional delivery charge will apply based on the destination country.

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